Regional Planning Consortiums

RPC Team

Lori Kicinski, MHA

Project Director, Regional Planning Consortiums

Lori comes to the project after working with NYSDOH directing Program and Operations for the NYS Patient Center Medical Home Model Initiative. During her time at DOH, she was responsible for program design, policy, and led transformation operations as part of the state’s 4-year, $67 million primary care transformation initiative under CMS’s State Innovation Model (SIM) grant. In this role, she focused on model design and management oversight of 15 practice transformation organizations contracted to serve nearly 2,000 primary care practices. She utilized strategic planning to assist these practice sites to optimize transformation and revenue under multiple lines of business, including Medicare, Medicaid and various commercial plans. Much of the focus on this transformation also focused on PCP/BH Integration.

Lori has years of experience working with a diverse set of stakeholders, who often have different objectives, to come together to achieve common goals. These stakeholders have included various state agencies, health/hospital system providers and Managed Care Organizations.  In addition, Lori has experience working as a Patient-Centered Medical Home administrator under a local health system, has a vast knowledge of NCQA measures, and has helped agencies prepare for Value Based Payment.

After graduating with a BS in Organizational Psychology and Business Management from St. Bonaventure University, Lori obtained an MHA from the Graduate Healthcare Administration and Systems Management Program (Pentagon) at the University of Maryland. 

Phone:  (518) 462-9422

Colleen Russo

RPC Coordinator

Colleen came to the RPC with nearly a decade of experience working with children and families. Colleen’s knowledge of the impact service delivery challenges can have within a community fuels her passion to ensure those that are vulnerable have a voice. Colleen’s experience working for a local government unit allowed her to engage with various Stakeholders and collaborate often with community organizations. Her role working as the Capital Region Project Coordinator for the RPC provided an opportunity to further regional collaboration within the behavioral health community. During Colleen’s time with the RPC she was able to assist in providing a platform to create a regional administrators of behavioral health partnership that continues to meet regularly.  Colleen believes collaboration is key to improving outcomes for children, families and adults.

Phone:  (518) 396-9413

Karen Rappleyea

RPC Coordinator

Karen has more than 20 years of experience as a project manager, most recently employed as Provider Engagement Manager at the Adirondack Health Institute (AHI) where her work focused around the integration of behavioral health and primary care of the NYS Medicaid Reform program. Karen served as a member of the AHI DSRIP project management team where she provided technical assistance to practice sites, using analytics, research, and technology opportunities to better understand, predict, and optimize key business components impacting successful growth and profitability. This position allowed her to build collaborations with many of the mental hygiene leaders and organizations in the North Country.

Phone:  (518) 424-1014

Jacqueline Miller

RPC Coordinator 

Jacqueline has more than 10 years of experience in healthcare, most recently she was employed as the Director of Quality for a Mohawk Valley area skilled nursing facility. There she worked on DSRIP initiatives as well as a creating a successful Quality Assurance Performance Improvement program. Additionally, she has experience with Managed Care performing utilization management. The RPC has allowed Jacqueline to hone in on her tech skills and assists the project as their Tech Advisor. During her time with the RPC Jacqueline has created a successful services finder for Children & Families Services. Jacqueline's career goal is to improve behavioral health accessibility for those living in rural areas. Outside of her career Jacqueline volunteers with the Girl Scouts of America and Little League of America.

Phone:  (518) 469-2996